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Pricing

Connect Rocket: Teams // Best for internal team communication

Pay the Base Rate and then usage as incurred.

Monthly Base Rate

$50

plus applicable taxes

+ Voice

4¢

per minute (CDN and US numbers)

view international pricing

+ Text

2¢

per text (CDN and US numbers)

view international pricing

All Accounts include: Unlimited users, unlimited contacts, unlimited activation codes, unlimited lists, one telephone number, account set-up, online training and friendly online support for administrators. Additional phone numbers can be purchased for $20 per line per month.

Connect Rocket: Community // Best for mass notification

Pay only for the numbers added to your account and then usage as incurred.

Annual Charge

$3.00 / number

1 -1,000 numbers

50¢ / number

1,001 – 10,000 numbers

40¢ / number

10,001 – 150,000 numbers

plus applicable taxes

+ Voice

4¢

per minute (CDN and US numbers)

view international pricing

+ Text

2¢

per text (CDN and US numbers)

view international pricing

All Accounts include: Dedicated (unshared) outbound voice and messaging banks, unlimited resident and visitor phone numbers, unlimited lists, unlimited prepared messages, account set-up, custom branded online enrolment page, online training and friendly online support for administrators.

Fine Print: Minimum annual charge per account of $3,000. All accounts billed monthly. Messaging target: < 3 minutes and Voice call target < 15 minutes - regardless of account size. Need to call or message faster? Please contact us.

Have Questions? We’re here to help.

Are there any other fees I need to be aware of?

No. There are no hidden fees or costs. For Teams, you pay the base rate and charges for your phone numbers. For Community, you pay the annual charge for numbers added to your account. Usage is charged as incurred.

Do I need to sign a long-term contract?

No. You simply pay month-to-month and can cancel your service at any time before the next billing cycle.

What forms of payment do you accept?

We accept payment by Visa, Mastercard and Amex. These payments can be made in seconds using our online payment tool or you can add a credit card for pre-authorized payments.

My organization has a budget process. Can you help us with our submission?

Yes. Please contact us and we’ll work with you to apply for the needed approvals.

Do you offer an unlimited plan with included usage?

No. All accounts are pay-as-you-go and benefit from our always low pricing. We can help put a package together if you require budget certainty. Please contact us.

Do you charge a fee for customer service?

No. All accounts provide Administrator’s with access to our friendly and helpful support team.

What if I need more than one phone line ?

Additional phone lines (local and toll-free) can be purchased for Connect Rocket Teams accounts for $20 per month per line. Contact us for details.

Can I keep my number if I deactivate my account?

Yes. Both local and toll-free numbers can be held indefinitely for $5 per month per line.