Product

D4H Qualifications and Duty Status

By Adam | June 12, 2023

We are proud to provide essential communication solutions for many D4H Technologies customers who need an easy-to-implement system for delivering affordable notifications to their members via push notification, voice call, text, and email. Through our seamless integration, we leverage D4H Qualifications to ensure that only qualified members are notified at the time of response.

Who Is Qualified?

Once this feature is configured, you can select critical qualifications, such as First Aid or CPR, that are required for your contacts to be marked as ‘On Duty’ in Connect Rocket. Contacts with expired qualifications in D4H will automatically be moved to an ‘Off Duty’ status and will no longer receive notifications—unless an Administrator manually overrides their status when sending a notification or starting a call.

D4H Qualification Controls in Connect Rocket

This feature helps to prevent unqualified personnel from being dispatched, offering your organization valuable liability protection. It also encourages members to keep their qualifications up to date and motivates them to promptly address any lapses in critical qualifications that your team has identified as necessary for maintaining operational readiness.

You can learn more here.