Meet Craig: Connect Rocket's AI Agent for Emergency Services
A SAR manager gets the callout at 0200. The subject is overdue. Terrain is complex. The weather is changing.
Before the first team is briefed, someone has to pull the current forecast for the search area. Check the avalanche bulletin and parse the danger rating by elevation band. Pull hydrometric data for any watercourses that cross the planned search sectors. Check for active weather warnings. Review recent precipitation and overnight lows. Confirm helicopter availability against the ceiling and visibility. Package all of it into something coherent enough to brief incoming volunteers who are half-awake and gearing up in a parking lot.
On a good night, that takes twenty minutes and it’s mostly right. On a bad night — short-staffed, multiple data sources, a forecast that’s lagging reality — details get missed, briefings are thin, and teams go into complex terrain without a full picture.
That gap between the callout and a confident, informed deployment is exactly where Craig lives.
Craig is Connect Rocket’s AI Agent, now available in Connect Rocket Teams. It doesn’t replace your judgment. It carries the research load so the people who matter can focus on the decisions that only they can make.
What Craig Does
Craig brings two capabilities to Connect Rocket Teams — one for when you need information now, one for when you need to know the moment something changes.
Prompts: Information On-Demand
Prompts are pre-configured instructions that direct Craig to pull real-time data from vetted sources — weather, wildfire, avalanche, hydrometric, marine, traffic, tides — and deliver it as a formatted, readable briefing.
Run a Prompt on demand when you need current conditions before a deployment. Or wire it into a Workflow and have it fire automatically — so that when your Hazmat team activates, Craig’s weather briefing lands on the Officer’s device at the moment crews get their callout. No one has to remember to pull it. No one has to open three browser tabs in the middle of an activation.
The Prompt examples library shows what this looks like in practice: the SAR manager who runs a search briefing package the moment a call comes in, the wildfire crew boss who gets a pre-deployment fire weather brief formatted and ready before the first boot hits the ground, the duty officer who pulls wind, temperature, humidity, and a short-range forecast before crews arrive on scene. Real scenarios, built around the decisions your people make every shift.
Agents: Continuous Monitoring, Automatic Alerting
Agents run quietly in the background, watching for conditions you define. When a threshold is met, Craig notifies the right people — or triggers a Workflow to set a larger process in motion.
The difference between a Prompt and an Agent is the difference between pulling a map and posting a sentry. A Prompt gives you information when you ask for it. An Agent tells you when something changes — whether you thought to check or not.
An Emergency Manager sets a river gauge threshold based on flood risk criteria. Craig monitors the hydrometric feed around the clock. When readings cross that level, the duty officer gets an alert — early enough to act, before conditions worsen and before a formal advisory has even been issued. A Fire Department configures an Agent for Red Flag Warnings. The moment fire weather conditions hit the threshold, the right people know.
Nobody had to stay up watching a gauge. Nobody missed it because they were on another call.
The Agent examples library covers scenarios across emergency management, fire, EMS, SAR, and marine response — each one built around a simple question: what condition, if it changed overnight and nobody caught it, would cost your team time or safety tomorrow?
Get Started with Craig
Craig is built into Connect Rocket Teams. If you’re already a customer, it’s waiting for you — no procurement, no integration project, no separate contract.
To mark the launch, Prompts are free for all customers through the end of August 2026. No setup fees, no credits required. Configure your first Prompt, run it, and see what lands. The examples library is a good place to start — pick a scenario that looks like your operation and go from there.
Agents can be activated on request and run on a simple pay-as-you-go credit system. A typical Agent — checking a single condition every hour — runs about $15 a month. For round-the-clock monitoring of the conditions that matter most to your people.
Emergency management, fire, SAR, marine response, EMS — every discipline in this world carries a background research burden that didn’t exist twenty years ago and has only grown. More data sources. More feeds to monitor. More decisions that depend on information nobody has time to go find.
Craig doesn’t make those decisions. It makes sure the people who do aren’t walking in blind.